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Newsletter

"I particularly appreciate your Newsletters -- they contain relevant, valuable insights. We sent your recent edition to all our branch managers."

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Check out Retail Banking Strategies for timely industry news and perspectives

Resources -- News and Ideas

Ideas, expertise -- knowledge that can help your organization achieve peak potential. Our consultants routinely share insights and industry best practices with our clients and subscribers through newsletters, published articles, industry events, and special web conferences.

eMail Newsletters

Our Newsletters provide helpful information about winning strategies and tactics for the Financial Services Industry:

February 2008 includes articles on What Makes New Branches Successful and Branch Sales Management.

April 2008 includes articles on Improving Revenue From Cash Management and Improving Call Center Performance.

May 2008 discusses whether banks should Fire Your Worst Customers.

Retail Banking Strategies Weblog

Read the latest industry news, insights and viewpoints Retail Banking Strategies. Articles are updated regularly. Topics include:

	Strategic Planning
	Consumer Lending
	Distribution Strategy
	ATM and eCommerce
	Business Banking

Retail Banking Network

The Retail Banking Network provides opportunities for banking professionals to exchange information and network with their peers. Join here.

Archived Newsletters and Publications

In April, 2008 we changed our format. Newer articles are posted at Retail Banking Strategies. Older articles and presentations can be found at n ewsletters.