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David Kerstein
David Kerstein is President of Peak Performance
Consulting Group.
Mr. Kerstein has over 20 years experience in retail
financial services management. At Citigroup he was President of
Citicorp Savings in Minneapolis and managed retail banking for Citibank
in Chicago. At Bank One he directed retail banking, distribution
strategy and consumer lending for Bank One in Texas. At Old Kent
Financial Corp. (now Fifth Third), one of the highest performing
regional banks, he was responsible for retail banking, consumer lending,
business banking, private banking, marketing and strategic planning and
served on the corporate management committee.
Mr. Kerstein served as Chairman of the Retail Financial
Services Commission of the Bank Administration Institute and the
Planning Committee for the Retail Delivery Systems Conference. He was a
founding member of the International Retail Banking Council, where he
chaired the Branch Banking and Distribution Management Board. He has
been active in education programs for the banking industry, and served
on the Education Council of the Consumer Bankers Association.
David Kerstein holds an MBA in Marketing and an MA in
Public Administration. He was on the faculty of the University of
Missouri, where he taught Consumer Marketing, and has taught classes or
seminars in financial services marketing at several colleges and
universities, including the Univ. of Illinois and the Univ. of
Wisconsin. He is a contributing author to the Direct Marketing Handbook
and served on the Editorial Advisory Board of the Journal of Retail
Financial Services.
A frequent speaker at industry forums, Mr. Kerstein has participated in conferences throughout the United States and in Europe, South America and Asia where he has spoken on distribution strategy, customer acquisition strategies, and sales management. He has been quoted in The American Banker, US Banker, US News and World Report and other business publications and newsletters.
Contact David Kerstein at
dkerstein@peakconsultinggroup.com© 2000-2008, Peak Performance Consulting Group®, All Rights Reserved.
