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July, 2002
Financial Services Industry Newsletter
Strategies for Success
Strategic Planning That Gets Results
How can you get the highest value from the time and effort spent
on annual strategic plans? Most financial institutions will
invest significant energy conducting business unit and corporate
strategy reviews in preparation for the 2003 budget, but few
senior executives believe this process delivers sufficient pay
off for the time invested. The most frequent complaint: lots of
business updates on past progress, but too few implementable new
initiatives that will really drive the business forward.
How do the best performing organizations do it? Here are five
key steps:
- Avoid incrementalism, the "last year plus 10%" syndrome. Start
with the goal you aspire to achieve, and work backwards to
determine the strategies required to accomplish it. The most
effective organizations don't just identify and fix known
problems -- they identify the future results they desire and
create solutions to achieve them.
- Once you have made the commitment to change, be realistic. You
can't make the changes necessary, or assign the resources
required, without an objective assessment of the market
opportunity, financial potential, internal capabilities and
resources required.
- Remember that focus is the essence of strategy. It's not just
what you decide to do, but also what you decide not to do. In
most organizations the greater problem is usually deciding which
good ideas are of lesser value and should not be implemented, or
which current activities should be stopped in order to re-direct
resources to insure that higher value opportunities have
appropriate resources.
- It's all about execution. Fortune reports that only 10% of
strategies are effectively implemented. The best performing
organizations implement rapidly and effectively. They recognize
that a good plan effectively implemented is far superior to a
great planning document which is not a living part of your
business. Identify accountabilities for key objectives and make
sure they are on track. Update your plan regularly to insure it
is relevant and effective -- after all, your business is not
static but dynamic and changing.
- Communicate, communicate, communicate. Everyone needs to know
what the goal is, what their part is in accomplishing the
objective, and how effective the organization is in achieving
results. Regular communication programs will help keep the focus
needed.
Peak Performance Consulting Group® is one of the leading
consulting firms specializing in financial services. We work
with you to develop and implement focused strategies to improve
your competitive position, and your bottom line. We assist
through all phases of the project including:
- Conducting organizational assessments
- Facilitating management planning sessions
- Helping you develop implementation action plans and
accountabilities
- Developing progress tracking scorecards
- Creating communication programs which may include analyst
and Board presentations and ongoing staff updates
We have tools to help, whether you have 10 branches or 1,000.
Please contact us for further information.